Depending on what your team needs, distribution lists and shared mailboxes are both great options. However, the most robust option for growing teams is a shared inbox, such as Help Scout, as it allows for outstanding reporting and even d. Depending on what your team needs, distribution lists and shared mailboxes are both great options. However, the most robust option for growing teams is a shared inbox, such as Help Scout, as it allows for outstanding reporting and even deeper collaborative functionality.Distribution lists have been around since 1989 when sci-fi fans used themto communicate about what they were reading and loving most at the moment. But just because they've been around for a while doesn't mean that they are too old to be impactful.Shared mailboxes fill the gaps between distribution lists and shared inboxes. If you need readers to be able to interact with your team but don't necessarily need a full suite of features, this may be a good option for your team.
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